Privacy Policy
Text Message Privacy Policy
Sigma Wash respects your privacy. This Text Message Privacy Policy explains how we collect, use, and protect information when you opt in to receive SMS or MMS text messages from us.
1. Information We Collect
When you choose to receive text messages from us, we may collect:
- Your mobile phone number
- Your name
- Your communication preferences
- The content of messages you send to us
- Information related to appointments, service requests, orders, inquiries, or customer support
We collect this information when you provide it directly to us, including through our website, phone calls, in-person forms, online forms, customer communications, or when you otherwise consent to receive text messages from us.
2. How We Use Your Information
We use your mobile information to send text messages related to our business, which may include:
- Appointment or service confirmations
- Scheduling updates
- Customer service communications
- Order or service updates
- Follow-up messages
- Promotional or marketing messages, only where permitted and with proper consent
Message frequency may vary depending on your interactions with us.
3. SMS Consent
By providing your mobile phone number and agreeing to receive text messages from Sigma Wash, you consent to receive SMS and MMS messages from us at the number provided.
Consent to receive text messages is not a condition of purchase.
Message and data rates may apply. Message frequency may vary.
4. Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to any message from us.
After you opt out, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS or MMS messages from us unless you opt in again.
For help, reply HELP or contact us at [email protected] or (913) 357-7522.
5. No Sale or Sharing of Mobile Information
We do not sell, rent, trade, or share your mobile phone number, SMS opt-in consent, or text messaging data with third parties or affiliates for their marketing or promotional purposes.
Mobile opt-in data and consent will not be shared with third parties, except as necessary to provide messaging services, comply with legal obligations, or protect our rights.
6. Service Providers
We may use trusted service providers, including Zoom Phone, telecommunications carriers, messaging platforms, customer management systems, or other vendors, to help us send and manage text messages.
These service providers are permitted to use your information only as necessary to provide services to us and are not permitted to use your mobile information for their own marketing purposes.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain mobile information and text message records only as long as reasonably necessary for business, legal, compliance, and operational purposes.
9. Your Choices and Rights
You may contact us to request that we update, correct, or delete your information, subject to our legal and business recordkeeping obligations.
To make a request, contact us at:
10. Changes to This Policy
We may update this Text Message Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
For questions about this Text Message Privacy Policy or our text messaging practices, contact us at: